Returns & Exchanges

At Milk & Sugar, we want you to love your home as much as we do, which is why we offer a 30-day return policy for most of our products. If your new decor or homewares aren't the perfect fit, we are happy to assist you with a straightforward refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized courier drop-off point and keep your tracking number until your refund has been processed.